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Consulting

OpenText Consulting

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Our OpenText Consulting Services is structured towards a successful deployment of OpenText Suite of solutions. With our proven & successful implementation methodology fine-tuned over multiple implementations on large & complex OpenText implementations globally, our team strives to achieve excellence in strategic planning & execution, design & implementation, governance & support services and drive business growth with digital transformation.

Consulting Services overview

Every OpenText™ Professional Services consultant is product certified and has access to the collective experience and expertise of worldwide consultants who are exclusively engaged in Information Management solutions. Ensuring a people-centric approach, the team aligns solutions with the business to maximize the return on investment for organizations, offering comprehensive enterprise software consulting with strategic advice, support and solutions aligned to helping organizations achieve business objectives.

Consulting Services benefits

Leverage a wide spectrum of services aligned to OpenText products and solutions, from architectural assessments and project strategy through to implementation, integration and configuration.

Services offered

OpenText Consulting Services combines end-to-end solution implementation with comprehensive technology services to help improve systems.

Strategy & Planning Services

Investing in a business-centric strategy that aligns Information Management projects to business goals has been shown to pay dividends. OpenText™ Strategy & Planning Services helps identify and prioritize goals to support an organization’s near and longer-term planning, addressing implementation, adoption and the operation of solutions. With more than two decades of experience delivering Information Management solutions, the OpenText team helps plan the right scope and approach to projects and how to best account for broader business objectives at the appropriate time.

Software Implementation Services

Getting the support and buy-in on projects, solutions and adoption expectations from the business is key to establishing a successful implementation. With OpenText™ Software Implementation Services, organizations have access to experts with the tools and experience to accelerate projects. The OpenText Professional Services team guides organizations through each stage of a project lifecycle and offers industry-skilled, product-certified implementation consulting services experts, either complementing an organization's existing team or taking on complete project management.

Migration & Upgrade Services overview

The experienced OpenText™ Migration & Upgrade Services team help plan and deliver application upgrades and data migrations to reduce cost, mitigate risk and increase the value of OpenText platforms. The team assesses the current environment and offers the expertise and tools to help ensure a successful project, whether on-premises, in the OpenText Cloud or in other environments.

AI & Analytics Services

OpenText™ Artificial Intelligence & Analytics Services offer advice, guidance and assistance in bringing data, people and technology together to deliver insight, automation and business optimization. Applying OpenText data science methodology and business analytics consulting services, the team helps operationalize products, services and solutions in the fields of Machine Learning, Natural Language Processing, expert systems, speech recognition and vision.

User Adoption Services

OpenText™ can help accelerate and sustain effective user adoption, resulting in engaged and efficient user communities. Its dedicated team of professionals focus on easing user adoption of Enterprise Information Management software to reach high levels of user satisfaction and accelerate user roll out.

Document Capture Services

Document Capture Services (DCS) offer document scanning for paper and microfilm/microfiche in a safe and secure environment, providing a chain of custody from pickup to document destruction or return. Using high speed production scanners and OpenText™ Intelligent Capture, DCS digitally captures paper from small card size items to large engineering drawings, while extracting document content and appropriate metadata. Backfile conversions and day forward mailroom services are offered both on and off site. DCS supports government agencies and companies from industries such as Healthcare, Finance, Education and Insurance.

Security Services

The increase in remote working, emerging technologies and interconnected devices has created a volatile cybersecurity threat landscape with growing attack surfaces. The OpenText Security Services team uses their extensive experience to identify an organization’s security risks and work with them to keep systems safe and protected.