The pace of change across retail is dramatic, with far more sales happening online. TechOrbit research shows retailers with exceptionally
strong revenue growth derive a higher percentage of sales from digital channels. The digital mandate is here and there is no time for delay.
The retail segments we serve
Department store managers need to work not only harder but also smarter to remain out front. Our Retail practice offers the tools you need to succeed amid growing competition and increasingly complex supply chains.
From customer loyalty and customer relationship management (CRM) to workforce management solutions, we help you deliver seamless service to customers. In addition to basic point of sale and workflow management systems,
we can implement next-generation customer touchpoints like personal shopping assistants, kiosks and digital signage.
Supermarkets and grocers compete on razor-thin margins. Volume matters, so distribution and warehouse management are critical to success. Real-time inventory, visibility and replenishment are major challenges. New grocery technology solutions based on cloud, mobility, social media and analytics provide ways to keep shoppers loyal.
Our grocery solutions deliver the needed flexibility to implement new business models, expand private labels, engage shoppers online and better manage transportation and delivery.
In today’s retail market, it's critical for specialty retailers to work smarter to stay ahead. But with increasingly nimble department stores and discounters—plus globalized shopping experiences available through the Web—it can be challenging.
Our range of specialty solutions help stores maximize profits while anticipating changes to consumer demands. From loyalty and CRM to workforce management, we help you implement new customer touch points like personal shopping assistants and kiosks using cloud, analytics and mobile technologies.